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Return Policy

CIIA Technologies offers a 7 day return window for items that meet the requirements for return.
Please contact us via any of our contact channels within seven days of delivery and we will ensure you get resolution


Return Instructions

Send A Complaint
Also include pictures of the product that was delivered to help@ciiatech.com as a means of evidence.

Return After Authorization
Once your claim is validated, we will provide information on the most suitable means of getting the item from you.

Track Return Status
We will send you a return waybill number, this will enable you to track the status of your return.

Get Resolution
Once the item has been received by the seller, we will ensure you get a resolution (A replacement, exchange or refund).

Items Not Eligible For Returns

Products that have been altered from their original or opened by an authorized personnel without permission.

Product with tampered or missing serial Universal Product Code numbers (UPC).

Products damaged due to misuse.